Merchandise can only be exchanged if it is not used, altered, washed or damaged and must have its all original tags on.
Your exchange can be coordinated via email (rydestores@gmail.com) or you can call us at +92-3130727933 between 09:00 am to 09:00 pm, Monday to Saturday.
In case of a mark-down in price due to sales promotion, customers are only eligible to make an exchange against the new, marked down price.
Used/misused items will not be eligible for exchange.
You can only make a claim of damaged merchandise within 3 days of purchase. If bought online, damaged/missing merchandise must be reported within 2 days of delivery.
Claims and exchanges may take up to 3 weeks to be processed.